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Welcome to West Burlington's Online Utility Payment System

For the convenience of its residents the City of West Burlington offers online bill payment for services. This enables residents to pay their monthly bill online with a major credit card.  It can take up to 48 Hours to process your payment. 

From this website you will be able to:

  • Pay your utility bill
  • Review your account information
  • Review your previous bill and payment history
  • Review your household utility consumption history


If this is your first time visiting, you will need to have your utility bill available while you create a new user account. A hard copy of your utility bill will allow you to provide your account ID number and your property location exactly as the city has it listed for billing purposes.

If you are a returning user, you will only need your email address and password to log in.

For assistance contact:
City of West Burlington
Attn: Utility Billing
122 Broadway Street
West Burlington, IA 52655

Phone: 319.752.5451


Hours: 8am to 5pm, Monday - Friday